Returns/Exchange

Return & Exchange Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our return and exchange policy below carefully.

1. Eligibility for Returns

We accept returns within 30 days of delivery for most new, unused items in their original packaging.
To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The original packaging, tags, and accessories must be included.
• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned:

• Clearance or final sale items
• Customized or personalized products
• Gift cards

3. Exchanges

If you received a defective or damaged item, please contact us within 7 days of delivery to arrange an exchange.
Once we verify the issue, we will send you a replacement or provide store credit.

4. Return Process

To start a return, please contact our support team at:
📧 clinchdentyt@hotmail.com
Include your order number, photos (if applicable), and reason for return.
We’ll provide a Return Authorization (RA) number and instructions.

Please ship your return to:
Returns Department
100 Blue Valley Ct
Springtown, TX 76082
United States

5. Refunds

Once your return is received and inspected, we will notify you via email.
Approved refunds will be issued to your original payment method within 5–10 business days.

6. Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service for all returns.

7. Contact Us

If you have any questions about returns or exchanges, please reach out to our customer service team:
📧 clinchdentyt@hotmail.com